Posted in Competitive Advantages, Customer Satisfaction Survey, Social Proof on Apr 3rd, 2012
When it comes to Social Proof, there’s only one thing better than adding the Shopper Approved Seal on your website… Adding an Award to compliment it! When you run a great business you should be commended, which is why we created special Milestone Awards for our Super Platinum clients that achieve a 5-star Overall Satisfaction [...]
Posted in Competitive Advantages, Social Proof on Mar 5th, 2012
With recent economic tightening and uncertainty, many businesses are looking to cut corners and find less expensive ways to reach their customer base. In today’s world, where much of our business seems to be more and more online, the rise of social commerce is meeting many of these companies needs. Social proof companies like Shopper [...]
Posted in Competitive Advantages, Customer Service on Mar 1st, 2012
The other day I was at Texas Roadhouse and witnessed exceptional food, devoted employees, and quick, efficient service. Their ribs I ate fell right off the bone and tasted so delicious I could have eaten them all day long. The employees were happy. They even line danced a little, bringing a great party-like atmosphere into [...]
Posted in Competitive Advantages, Customer Loyalty, Satisfaction Survey Form on Dec 27th, 2011
Henry Ford, one of the world’s largest business owners said once that “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” As a business owner, how often do we really think about the need for positive customer interaction? I’m sure that when [...]
Posted in Competitive Advantages, Shopper Approved on Nov 29th, 2011
Nick Stamoulis said that “RatePoint is in truth a one stop shop for businesses large and small to be able to grow their company through a variety of online marketing resources. RatePoint drastically improves your customer user experience by helping you increase your web marketing in areas like email, ratings & reviews, online surveys and [...]
Posted in Competitive Advantages, Customer Surveys, Social Proof on Sep 30th, 2011
Everyone strives to have success in their life. We travel our path searching for ways to make more money, have nicer things, be loved by those we love, be respected by those we associate with, and be proud of the journey we have taken. Dale Carnegie talked about how we can be proud of what [...]
Posted in Competitive Advantages, Customer Loyalty, Measuring Customer Satisfaction, Shopper Approved, Survey Software on Sep 10th, 2011
Did you know that one out of every five businesses never makes it to their five year celebration? Do you know why so many businesses fail? Sure they might have the wrong product, or the right product at the wrong time. Or maybe they have the right product at the wrong cost. Maybe they didn’t get the [...]
Posted in Competitive Advantages, Shopper Approved, Support Software on Jul 20th, 2011
Before elaborating on the necessity of having service desk software for your business website, let’s first define the term so you know exactly what we’re talking about. Help desk software is designed to answer any questions a customer or even an employee may have. They provide a way to log in any unanswered questions and [...]
