Posted in Customer Loyalty, Rhino Support on Dec 2nd, 2011
Have you been searching high and low for a help desk software system that actually does what you need it to do flawlessly? You are not alone. It seems like every support system has something wrong with it. I found these four major support system problems: Most help desk software systems have to be downloaded [...]
Posted in Rhino Support, Support Software on Nov 9th, 2011
We all want what is best for our family, our homes, our businesses, and friends. Every where we go we are forced to make major decisions, minor choices, and simple conclusions that have to do with everyday life. Sometimes these choices are harder to make than others, especially when we know that by choosing the [...]
Posted in Rhino Support, Support Software on Nov 7th, 2011
Warren Buffet, one of the wisest and wealthiest men alive remarked that, “In the business world, the rearview mirror is always clearer than the windshield.” The truth and important quality of that statement, through it may seem vague, is really quite bold. Buffet is saying that the things we have done in the past, mistakes [...]
Posted in Rhino Support, Shopper Approved, Social Proof, Survey Software on Nov 5th, 2011
When we think of a fast food restaurant like the turn-key, franchised burger joints and taco stands, we generally don’t think of good customer service – just greasy food. Maybe that’s because we don’t stay in them for very long periods of time and when we do, the service in most cases is not something [...]
Posted in Customer Satisfaction Survey, Rhino Support, Satisfaction Survey Form, Support Software, Survey Software on Sep 28th, 2011
Charles Nelson, a company president said that: “Businesses used to have a small suggestion box near the door that mostly housed dust bunnies and an occasional piece of gum. Rarely would someone get back to you.” “But now people can now make an online comment from an iPhone or a BlackBerry while they’re still sitting [...]
Posted in Customer Loyalty, Customer Surveys, Measuring Customer Satisfaction, Rhino Support, Shopper Approved on Sep 8th, 2011
I work in a Guest Service office at a local amusement park in Utah. It is so much fun and I absolutely love the fact that I get to help make people have a better day at the park. However, along side of happy customers, there is always that one rotten apple who insists on [...]
Posted in Customer Loyalty, Rhino Support on Sep 3rd, 2011
Let’s discuss how Rhino Support is the fastest, easiest, most user-friendly support system ever created. Fastest Rhino Support is fast to set up. All it takes is for business owners to copy and paste a short HTML code into their site and a second later, their customers have the ability to send a question, concern, [...]
Posted in Customer Loyalty, Rhino Support on Jul 21st, 2011
Did you know: Customer Service is EVERYTHING! The customer is ALWAYS RIGHT! And, without loyal customers your business will DISINTIGRATE! Are you the company that customers are choosing? If not, it may be because you are not using the best Help Desk Applications. Help desk applications are one of the best ways for you to [...]
